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Champion Customer Care Award

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Pool Maintenance Notice

From March 17 to April 7, 2025 the pool liner will be replaced in the Indoor salt water pool.  During this time, the pool and hot tub will be closed to the public. This means programs such as Aquafit, birthday pool parties and public swimming (guests or fitness members) will not be available during this time. We apologize for any inconvenience but the safety of our valued guests is paramount!

-Management

Best Western Pembroke Inn & Conference Centre – 2023 Champion Award in Customer Care

Staff of the Best Pembroke Inn & Conference Centre would like to thank our head office for the wonderful award. In a world where “no news is good news” it is so refreshing when attention to detail is noticed. On behalf of our team, we wish to also express thanks to our guests for sharing their experience while staying at the hotel. We recognize it is sharing your experience that leads to others having more confidence in our hotel. Additionally, your words may lead to awards or recognition that we take pride in receiving.

We proudly accept the Best Western 2023 Champion Customer Care Award and will continue to remain highly engaged with our guests. Some may say “we go the extra mile” for our guests but it’s just the way we are; treat others as you wish to be treated.

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