Hotel Awards

Best Western Pembroke Inn & Conference Centre – 2023 Champion Award in Customer Care Staff of the Best Pembroke Inn & Conference Centre would like to thank our head office for the wonderful award. In a world where “no news is good news” it is… Read More »Champion Customer Care Award

The Best Western Pembroke Inn & Conference centre strives to ensure every guest that stays with us has everything they want. We accomplish this with the type of enthusiasm that is often noticed by our guests as can be seen in many of our reviews…… Read More »Receiving the Tripadvisor Travelers’ Choice Award

As a participant is CAA’s annual inspection program, we proudly announce CAA’s inspection of the Best Western Pembroke Inn & Conference Centre. We passed with flying colours. Thanks to CAA for providing this inspection service that helps our team realize where their efforts may lead.… Read More »2021 CAA Hotel Inspection Award

It was a little dull and raining outside today, despite the weather forecast predicting it would be warm and sunny. It’s not the first and it won’t be the last time our weather forecasters don’t get it right. Show on…you bet! “With or without the sunshine this day is going to be incredibly rewarding” a voice inside quietly whispers.

The voice inside was explaining there’s going to be a pleasant surprise on this day but it was not evident until our assistant general manager received a message from our head office:Read More »2020 AAA/CAA Best of Housekeeping Recognition

It was a little dull and raining outside today, despite the weather forecast predicting it would be warm and sunny. It’s not the first and it won’t be the last time our weather forecasters don’t get it right. Show on…you bet! “With or without the sunshine this day is going to be incredibly rewarding” a voice inside quietly whispers.

The voice inside was explaining there’s going to be a pleasant surprise on this day but it was not evident until our assistant general manager received a message from our head office:Read More »2020 AAA/CAA Best of Housekeeping Recognition

Pembroke, Ontario- February 20, 2020—The Best Western Pembroke Inn and Conference Center in Pembroke has received the Best Western Hotels & Resorts Director’s Award for meeting exceptional quality standards.  The Director’s Award recognizes Best Western hotels scoring in the top 20 percent of more than 2,100 North American properties in quality assurance scores. Hotels must also meet Best Western’s requirements for design and high customer service scores to qualify for the distinction.Read More »PRESS RELEASE: BEST WESTERN PEMBROKE INN RECOGNIZED FOR EXCELLENCE